ORDER PROCESS - SIMPLEBEQUEMUNCOMPLIANCESAFEFAST

HOW CAN I ORDER FROM ANAKENA?

GOODS BASKET

Select the products you want and add them to your shopping cart. There, you can review your selection, change quantities, or remove items at any time. Click „Proceed to Checkout“ to move on to the next step.

SHIPPING COSTS

Shipping costs are calculated based on the delivery address and order total and will be displayed before you complete your order.

Shipping Costs & Delivery Time

ENTER BILLING ADDRESS & SELECT PAYMENT METHOD

You do not need a customer account. Please enter your billing address and, if applicable, a different shipping address. You can also leave a note about your order here. For information on how we process your personal data, please see our Privacy policy.

Next, select your preferred Payment Method. Shipping is handled by DHL.

Please read the following before completing your order: General terms and conditions and the Cancellation policy. During checkout, you agree to the Terms and Conditions. The cancellation policy is also available there.

Before submitting your order, you can review your information and order details one more time and make any necessary corrections. By clicking the "Order" button, you are submitting a legally binding offer to purchase the selected products. Once the ordering process is complete, you will receive an order confirmation via email.

For more information on shipping costs and delivery times, please visit Shipping Costs & Delivery Time.

RIGHT OF WITHDRAWAL

You can find all the information regarding your right of withdrawal, deadlines, requirements, and the consequences of withdrawal in our Cancellation policy.

You can also use the „Cancel Contract“ button provided on our website at any time to cancel electronically.

CUSTOMER SUPPORT

If you would like more information, have questions about your order or would like product recommendations, we will be happy to help.
Phone: +49 (0)89 32309601
E-mail: info@anakena.de

Contact form
VISIT THE ONLINE STORE

DIRECT FROM GERMANY

Shipped directly from our fulfillment center near Munich.

FAST DELIVERY

Delivery within Germany usually takes about 2–4 business days via DHL.

PAY SECURELY & CONVENIENTLY

By credit or debit card, PayPal, Apple Pay, or Google Pay.