SHIPPING COSTS & DELIVERY DATE
The in our Online Shop displayed prices do not include shipping costs for packaging and postage. The shipping costs are calculated dynamically within the ordering process and displayed in the shopping cart overview before the order is placed.
A shipment of the goods is possible by default only to the countries listed below. Your order will be shipped by DHL. The respective shipping costs can be found in the list below.
If you would like us to ship to another country, please email us before placing an order (info@anakena.de) and please tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you in the short term whether we can also ship to the desired country and - should delivery to the desired delivery address be possible - inform you of the shipping costs, as we must ask our shipping partner in advance about the shipping option and the costs.
SHIPPING WITHIN GERMANY
In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and for import sales tax under http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland under http://xtares.admin.ch/tares/login/loginFormFiller.do
CUSTOMER SUPPORT
If you would like more information or have any questions about your order, we will be happy to assist you.
Phone: +49 (0)89 32309601
Mail: info@anakena.de
In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and for import sales tax under http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland under http://xtares.admin.ch/tares/login/loginFormFiller.do
